Fundraising Made Easy

SmartLotto Privacy Statement


Smart Lotto Ltd. is committed to ensuring the collection, accuracy, storage, security, use, disclosure and destruction of personal information is compliant with ePrivacy Regulations 2011 (S.I. 336 of 2011) and the EU e Privacy Directive 2002/58/EC. With updates made to ensure compliance with the General Data Protection Regulations which is due to take effect as of 25th May 2018.


Smart Lotto ensures its employees receive training in the proper handling of personal information. Access to information held by us is limited to authorised people on a strict need-to-know basis relevant to their roles and responsibilities.



What is Personal Information

Personal information is any information about you that identifies you or by which your identity can be reasonably determined.

What Personal Information do we collect

The personal information that SmartLotto collects about you may include your:

  • Name
  • Date of birth
  • Mailing address
  • Email address
  • Telephone number
  • Username of your account

Why and how SmartLotto collects Personal Information

Personal information is essentially collected through the Smart Lotto web application for the primary purpose of administering Smart Lotto services, including the lottery-based gaming activities, the Prize-draw gaming activities and the messaging service, ensuring that players have access to their play slips and messages and improving service levels to customers.


Personal information is collected from you in the following ways:


Smart Lotto collects personal information in a transparent, consensual way with full cooperation and knowledge of interested parties. We collect this information through various sources including; website forms on and, written forms required for registration, during subscription of our services and also through other correspondence such as email, letter and phone. We may also request information when reporting a problem with our site. In addition to this we collect transaction records relating to the purchase of Smart Lotto products and services.



What are 'cookies'?

Our website application uses ‘cookies’.'Cookies' are alphanumeric identifiers that are placed on your computer's hard drive through your web browser.'Cookies' enable our system to recognise your browser and maintain your account details allowing purchasing of tickets and playslips securely. By disabling 'cookies', you will not be able to participate in some of the features offered by Most Internet browsers are pre-set to accept cookies. If you prefer not to receive 'cookies', you may adjust your Internet browser to disable or to warn you when 'cookies' are used. The easiest way to change your settings is by searching for 'cookies' in your Help/Contents and Index options on your browser. We recommend that you leave your 'cookies' enabled; otherwise you will not be able to purchase lottery or Prizedraw tickets to support your club. Our 'cookies' don't send us back any information about your computer (except your IP address) or any other information on your hard drive.


Personal Information Security

Smart Lotto Ltd. is committed to the protection of your personal information from unauthorised access. We use a range of security mechanisms and procedures to protect the personal information we hold about you. Smart Lotto makes all reasonable efforts to ensure your personal information is stored securely both in electronic and physical forms, and complies with ePrivacy Regulations 2011 (S.I. 336 of 2011) and the EU e Privacy Directive 2002/58/EC with updates made to ensure compliance with the General Data Protection Regulations which is due to take effect as of 25th May 2018. . The Smart Lotto website pages from which you may forward to us personal information are encrypted through a password protected portal using 128 bit SSL encryption. However, you should be aware that there may be risks associated when transferring your personal information to us from other internet facilities or by email. Personal information that is no longer required will be destroyed in accordance with legislation.


Use and Disclosure of Personal Information

Your personal information may be used to:

  • Verify your name, age, address and identity;
  • Provide you with Smart Lotto gaming products and services;
  • Record and register your ticket purchases and other transactions with us and manage your account with us;
  • Notify you of, and provide you with, any lottery winnings;
  • Inform you of ways the services provided to you could be improved;
  • Research and develop our services;
  • Maintain and develop our business systems and infrastructure, including testing and upgrading of these systems;
  • Communicate new products and services to you, by Smart Lotto and/or your Club for marketing purposes, including, the opportunity to take up special promotions and offers.
  • Address any query, feedback or complaints you may have; and Contact you for any other reason.


SmartLotto may disclose your information to:

  • Its lottery-based game suppliers, their auditors, and/or their regulators; Your authorised representative (e.g. legal advisers) but only upon receipt of your written authorisation;
  • Unrelated third parties to enable outsourcing of relevant functions relating to the provision of gaming products and marketing products and services and only for the primary purpose of providing those functions;
  • Professional advisers including but not limited to accountants, auditors and legal advisers; and
  • Courts, Government and regulatory authorities as required or authorised by law.


You also consent to any such third party storing your personal information. Any such third party will not be permitted to re-sell, use or share the data provided, without clear consent from you the data subject.

Smart Lotto only transfer data to GDPR compliant third parties with full consent from the data subject at the initial stage of data collection. This is included in the Registered Supporter Terms & Conditions.


These third parties include:

  1. Sendmode- Sendmode severs both Production and Disaster Recovery are located within the EU.
  2. Pipedrive - Pipedrive datacenter is in the EU.


Access to Personal Information

All registered supporters have access to view and update their data using their secure login and password. They can add, delete or modify any inaccuracies in this data. All registered supporters have full control over their data.

All registered organisations have access to view their data using their secure login and password as a club admin.

Smart Lotto provides facilities for organisations to export their customer data in the interests of data portability.

All data subjects have the right to be given a copy of information held by Smart Lotto about you. Requests will be processed free of charge where possible. However if deemed necessary, we may charge a small fee which will be based on the administrative cost of providing the information. This fee will not exceed 6.35euro.

We will provide the requested information to you within 1 month of the receipt of a valid request in writing. Response will be given in electronic form unless otherwise requested.

All subject access requests can be made via email to or via post to Smart Lotto, Udárás Na Gaeltachta Industrial Estate, Ballina Road, Belmullet, Co. Mayo.


Access to Personal Information

You have the right under ePrivacy Regulations 2011 (S.I. 336 of 2011) and the EU e Privacy Directive 2002/58/EC to seek access to the personal information held by SmartLotto about you. If you wish to exercise this right, or if you believe that the information is incorrect, incomplete or out-of-date, you should either correct/update the information through the website by logging into My Account using your username and password, or contact us. All requests to access personal information must be made in writing or by email and addressed to the Privacy Officer at the addresses listed at the end of this document. It is SmartLotto policy to respond to any such request within a reasonable period of time after the request is received. SmartLotto Ltd. will not charge you for making requests to access any information held about you, however, we reserve the right to undertake cost recovery for the provision of such information where it is justified. If there is a reason for not granting you access to your information, we will provide you with a written explanation of the reasons for the refusal (unless unreasonable to do so) and inform you of the mechanisms to complain about the refusal.


Enquiries and Complaints

Information about the ePrivacy Regulations 2011 (S.I. 336 of 2011) and the EU e Privacy Directive 2002/58/EC legislation & General Data Protection Regulations is available from the Office of the Irish Data Protection Commissioner, Canal House, Station Road, Portarlington, Co. Laois, Ireland.  If you have a complaint regarding Smart Lotto's management of your personal information or wish to correct information held by us or require further information, please contact us.

Our policy is to respond to your complaint, correction request or query within a reasonable period of time after the complaint is received. If you are not satisfied with the outcome of your complaint, you may refer your complaint to the Office of Data Protection Comissioner by LoCall 1890 25 22 31 , Phone 00353 57 868 4800 , Fax 00353 57 868 4757 , email or by visiting the website



Changes to the Privacy Policy

Smart Lotto reserves the right to make changes to this Privacy Statement. Any changes made to the Privacy Statement in the future will be posted on this page and such changes will become effective upon posting of the revised Privacy Statement. If we make any material or substantial changes to this Privacy Statement we will use reasonable endeavours to inform you by email, notice on our Smart website or other agreed communications channels.


Contact Details

Smart Lotto Ltd

Belmullet Industrial Estate,


Co. Mayo,

+353 97 82778 (phone)



dated: 15th April 2018


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